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Our Phones Are Making Us Old

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Did you know that the digital equipment we use can be harmful? We have our faces buried in our screens every day in order to check social media, manage our personal schedules, and for correspondence management, just to name a few. I know what you’re thinking: “Oh, sure, here we go again. More scary statistics on how everything in the world is killing us.” But hear me out, and take some time to think about the information contained here as you start your work week. Our smart phones and computer screens emit a light. Because we sit in front of…

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personal assistant toronto

Personal Assistant vs. Virtual Assistant: What’s the Difference?

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We are asked this question a lot: what is the difference between a personal assistant and a virtual assistant? The question and confusion comes not only from potential clients who are inquiring about our services, but also from potential employees. When our company first launched, we didn’t have a virtual option. The reason: our focus is on forming long-term, dedicated, strategic partnerships between our assistants and our clients. Our vision was to match business people in our community with in-person or in-office assistance and provide hands-on help. However, “VA” or “Virtual Assistant” has become a buzz word that professionals seem…

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staffing agency alternative

Staffing Agency Alternative: Better Options Are out There

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If you have worked with a staffing agency in the past and are frustrated with the quality of personal assistant or executive assistant that you have been provided, you are not alone. Staffing agencies have a reputation of throwing people into roles without much screening or care. These agencies are better suited for staffing factories or plants, not for busy business people who need to find a well-spoken, professional candidate. Business professionals often feel that they have no other alternative; they have to roll the dice and take their chances with an agency – because they need and assistant, but…

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virtual assistance

How Virtual Assistance Can Help Startups & New Entrepreneurs

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Starting a new business is stressful, time-consuming, and exciting all at once.  There are a lot of factors to consider, paperwork to submit, rules & regulations to learn, and supplies/inventory to purchase! It can be a lot for one person to handle. Your main focus is going to be networking and growing your business – things that no one else can do but you. Receipts pile up quickly, inboxes and voicemails fill up, and social media gets ignored. And the longer things pile up, the more your business becomes chaos, and the sooner you start to feel overwhelmed and realize…

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talent acquisition

What is Talent Acquisition?

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Large corporations have a human resources department that is responsible for screening incoming applications and recruiting staff for the company. But what if you aren’t a large corporation? What if you are a small to medium-sized business? What if you are a one-man show and you know it’s time to find an executive assistant? Placing a job posting on a site such as Monster or Indeed may only take a few minutes, but you don’t have the time to go through the hundreds of resumes and responses that come in – and that’s only the first step of finding your…

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personal concierge

What is a Personal Concierge?

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A relatively new concept, the personal concierge is basically a personal assistant that helps with tasks and errands outside of business. A concierge assistant may have responsibilities within their client’s business, but this role extends much, much further. Here is an example: Emily works as a Personal Concierge for you. You run a busy insurance agency and you have two kids, two dogs, a spouse, a condo downtown & and vacation home outside of town. After your family has left for work and school in the morning, Emily arrives at your home and walks the dogs. When she returns, she…

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hire a personal assistant process

The Process to Hire a Personal Assistant Can Be Stressful

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If you have decided to hire a personal assistant on your own, or if you are a company hiring staff, the process can be stressful and long. You will no doubt meet a lot of people who are good candidates and many that are not. The number one thing to always keep in mind: trust your instincts. This applies to hiring staff as well as choosing which clients to work with. Every day we come in contact with new clients. Sometimes we immediately don’t like something we hear. It may be their tone of voice or their request. It is…

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virtual office productive phone

Your Virtual Office: Be Productive on the Phone

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We would like to think that any time a customer contacts us, it’s a good thing. Unfortunately, sometimes our customers can make our jobs harder instead of easier. All of us are customers at some point in time; hopefully everyone can learn something from reading this article, and we can all be as productive as possible in the workplace and communicate better with each other. Keep your virtual office running as smoothly as possible! Scenario #1: The business phone rings. Assistant Jackie: “Hello, this is Jackie.” Customer: “Hi, is this Jackie?” Jackie has had contact with this customer for 2.5 seconds,…

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executive assistant jobs

Executive Assistant Jobs: Does Your Employer Care?

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Sometimes the “outside world” can be a little hard on business owners. When you work for someone else, the perspective is completely different. Perhaps you have had some really bad executive assistant jobs in the past. Not all companies take advantage of their employees! Here are a few things that business owners wish everyone else understood: Stat holidays are rough. For our staff, stat holidays are a reprieve. It’s an extra-long weekend to get away with the family, rest and relax, and get paid stat holiday pay to do it. For the business owner, stat holidays can be nerve wracking….

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should I incorporate

Should I Incorporate?

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Many small business owners function as a sole proprietorship for the entire life of their business, and that works fine for them – even if they have a personal assistant or virtual assistant. There are pros and cons to both sole proprietorship and incorporating. If you’ve been asking yourself, “should I incorporate?” read on to learn some of the main differences between a sole proprietorship and an incorporation: The pros of a sole proprietorship include how easy it is to set up. All you need to do is apply for a business license on Ontario’s website for a nominal fee….

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